Property Services Coordinated Procurement

The Property Services Coordinated Procurement (PSCP) Arrangements (the Arrangements) were announced in the 2016-17 Budget, to provide a Whole of Australian Government (WoAG) approach to the delivery of Leasing Services and Facilities Management Services for Commonwealth domestic office accommodation and shop fronts.

The Arrangements are mandatory for all non-corporate Commonwealth entities (NCEs). Corporate Commonwealth Entities (CCEs) may opt into the Arrangements, subject to the approval of the Department of Finance (Finance).

The first iteration of contracts under the Arrangements expired on 30 June 2025. The second iteration of contracts under the Arrangements were executed in December 2024 with all entities commencing services by 1 July 2025, following a transition period.

Roles and Responsibilities

RoleResponsibilities
Strategic Property Adviser

Deloitte Touche Tohmatsu (Deloitte) is the SPA.

The SPA's key role is to develop a WoAG Leasing Strategy that will maximise value for money outcomes from strategic planning of the Commonwealth's leased property.

This is achieved through better-informed purchasing, including consideration of market conditions, and consolidation of the Commonwealth's leased footprint, where practical.

The PSP, when undertaking lease negotiations on behalf of the Commonwealth, consults and works with the SPA to ensure leases are executed in accordance with the WoAG Leasing Strategy.

Property Service Providers (PSP)PSPs are responsible for providing core leasing services and facilities management services to entities, and Additional Services as negotiated. 
Department of Finance (Finance)

Finance manages the Arrangements at a WoAG level, in close consultation with the PSPs and entities.

For the PSPs, Finance monitors performance across each PSP’s portfolio. This includes:

  • WoAG-level contract management
  • monitoring key performance metrics at an aggregated level formal performance management, including decisions in relation to applying service level rebates and dispute resolution
  • being the key contact for PSPs, the SPA and entities.

Finance directly manages the SPA in the development, implementation and management of the WoAG Leasing Strategy.

Participating Commonwealth Entities

Commonwealth entities participating in the Arrangements are responsible for managing their engagement with their PSP and directing the PSP’s activities in relation to the entity's property portfolio. Entities' responsibilities in respect of the PSP include:

  • operational management, including providing detail of the services required, monitoring performance, reporting faults (for reactive maintenance jobs) and approving the annual property operating expenses budget
  • paying for the services received through their PSP, as well as rent
  • approving and executing (subject to policy requirements) new leases
  • providing feedback to Finance on their PSP's performance.

Services

The PSPs are responsible for delivering core (mandatory) leasing services, facilities management services and a range of related additional (non-mandatory) services to entities. The list and description of services available to each entity are the same and to accommodate entities’ operational requirements, there is flexibility in services delivery by PSPs. Core (mandatory) Leasing and Facilities Management services provided by the PSPs include but are not limited to:

Service typeServices included
Leasing Services
  • Lease planning
  • Lease transactions
  • Lease management
  • Green Lease Schedules management
Facilities Management Services
  • Facilities management planning
  • Subcontractor procurement and contract management
  • Providing building services such as cleaning
  • Repairs and maintenance
  • Providing of a help desk
Services supplementary to Leasing and Facilities Management services
  • Reporting (including Australian Government Property Register (AGPR) Reporting)
  • Financial management governance processes and controls to ensure the integrity of financial management activities
  • Sustainability services to support entities in meeting applicable Commonwealth government environmental policy obligations

Through the Arrangements PSPs can provide entities a range of non-mandatory services, known as Additional Services. As these Additional Services are non-exclusive, entities may purchase these services from any PSP or through providers that are not part of the Arrangements. Under the Arrangements there are two categories of Additional Services:

Additional Service typeDescription
OngoingServices that are typically provided on an ongoing basis such as property valuations, providing spatial management software systems or co-locating personnel (e.g. onsite facilities manager).
TransactionalServices that are provided for a specific timeframe or project, such as managing a specific capital works project, managing major relocations or various heritage and environmental services.

PSPs may undertake procurements to engage vendors to deliver the following subcontracted property services also referred to as downstream contracted services. These include but are not limited to:

Facilities Maintenance RelatedOther
  • Cleaning
  • Electrical (incl. Test & Tag)
  • Fire Services
  • Grounds Maintenance / Landscaping
  • Handyman
  • Lift Maintenance
  • Locksmiths
  • Mechanical (HVAC)
  • Pest Control
  • Plumbing
  • Consumables
  • Emergency Management
  • Energy & Utilities
  • Relocation Services
  • Security Services
  • Uninterrupted Power Supply
  • Waste Management

Subcontracting opportunities

Suppliers can register their interest in subcontracting opportunities via the PSPs:

For further information about the Arrangements and the services available, please contact: PSCP@property.finance.gov.au.

AusTender Reporting

Under the Arrangements, entities must report Contract Notices on AusTender for:

  • Management Fees
  • Property Operating Expenditure (POE)
  • Additional Services
  • Leases

Further details on the reporting requirements for these activities under the Arrangements are detailed below. 

  • Entities must report contracts on AusTender valued at or above the relevant reporting threshold in accordance with the CPRs. Procurement policy guidance on procurement reporting obligations, is available to entities and is located in the Resource Management Guide 423 Procurement Publishing and Reporting Obligations.
  • Entities must use the correct Standing Offer Notice (SON) and Australian Business Number (ABN) when reporting under the Arrangements. Finance has established a SON on AusTender, with the relevant details as follows:

SON4115715 is to be used when receiving services under the Arrangements for each PSP.

PSPABN
Cushman & Wakefield Pty Ltd77 074 196 991
Evolve FM Pty Ltd52 605 472 580
Jones Lang LaSalle (ACT) Pty Limited69 008 585 260

As the Arrangements were established through an open tender process, entities should report all services procured through the Arrangements as an 'open tender' and link to the SON ID (SON4115715). 

The elements of the Arrangements are to be reported in accordance with AusTender reporting requirements.

Property Related Reporting Components

TypeReporting TimeframeUpdateHow to report
Management FeeOn transition to the Arrangements (second iteration)When there is a change to the Management Fee

Entities need to:

  • create a Contract Notice (CN) linked to SON4115715
  • value the CN based on total Management Fees the Entity expects to pay to the PSP from when the Entity enters the Arrangements (second iteration) until the end of the initial term of the Deed (30 June 2029)
  • where the Arrangements are extended, entities should vary this CN with additional years and increase the contract value to reflect total value
  • update the total Management Fees at any other point in time during the contract where there is a change in Management Fees above the threshold ($10,000).*

* Entities may choose to make an update where multiple changes under $10,000 cumulatively crosses the threshold.

Property Operating Expenses (pass through costs)Once an Entity has transitioned to the Arrangements (second iteration)
Annually

Entities are required to report on commitments for the period of the Arrangements.

The Arrangements will follow Model B of reporting pass through costs in accordance with RMG-423.

  • Entities agree on a POE budget with their PSP annually
  • Report a new CN within 42 days of agreeing annual POE budget
  • Amend the CN if, and when, changes are made to the annual POE budget if the amendment is above the relevant reporting threshold ($10,000).

Rental expenses must not be included in the annual POE estimate as lease costs are included in lease reporting.

Additional ServicesOn a case-by-case basis, if and when these services are accessedAs required

Only applies to Additional Services purchased from a PSP under the Arrangements. Entities must report Additional Services as necessary within 42 days of engagement. Entities will need to:

  • create a new CN linked to SON4115715 for the total value of Additional Services
  • if agreement for Additional Services is varied or amended, amend the CN to reflect any additional commitment if amendment is above relevant reporting threshold ($10,000).
LeasesAs lease transaction occursWhen lease transaction occursUnder the Arrangements, entities will continue to report leases on AusTender in accordance with the standard processes for procurements of leases. Entities must report leases within 42 days of execution.

 


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