The Procurement Coordinator assists the business community in matters relating to procurement activities conducted by the Australian Government. This includes a role in handling of certain complaints.
Further information on the Procurement Coordinator’s role in handling complaints is available below.
- Lodging a Complaint with the Procurement Coordinator
The Complaints Handling Charter provides you with information on lodging a complaint for the Procurement Coordinator to consider, and how it will be dealt with.
Government Procurement (Judicial Review) Act 2018
The Government Procurement (Judicial Review) Act 2018 (the Act) establishes an independent complaint mechanism for government procurement processes. The Act requires the accountable authorities of relevant Commonwealth entities to formally investigate complaints that are made in accordance with the Act, and to suspend procurements during the investigation of a complaint under the Act, unless a public interest certificate is in place. The Act also places obligations on suppliers to take reasonable steps to resolve a complaint with the relevant Commonwealth entity before taking action in the Federal Circuit Court.
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