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Australian Public Service
Information and Communications Technology Strategy
2012 – 2015

Secretary's foreword

As Chair of the Secretaries’ ICT Governance Board (SIGB), and as part of SIGB’s role to set whole-of-Government strategies on the use of Information and Communications Technology (ICT) across the Australian Public Service (APS), I have pleasure in releasing the Australian Public Service Information and Communications Technology Strategy 2012-2015 (the Strategy).

ICT plays a critical role in delivering and transforming the operations of government. This Strategy outlines the benefits that we expect will arise from a strategic and coordinated approach to developing and using ICT. It positions the APS to respond to rapid technological change.

The priorities and actions identified in the Strategy will position the Australian Government to use ICT in new, creative and innovative ways to deliver better, easier to use services in ways that best meet people’s needs and expectations.

The Strategy outlines how Australian Government agencies will continue to use ICT to drive better service delivery, improve government operations, drive productivity, and to engage with people, the community and business.  It supports better, more accessible government services for people when, where and how it suits them, so they can be more productive.

In developing and implementing this Strategy it is my intention to maintain and enhance the Australian Government as a world leader in the use of ICT.

The SIGB will review the Strategy on a regular basis to ensure that it remains relevant to Government priorities and to the opportunities provided by advances in ICT.

David Tune PSM
Department of Finance and Deregulation

Full Publication

Copyright Notice

Creative Commons

With the exception of the Commonwealth Coat of Arms and where otherwise noted, this document is licensed under a:
Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Australia License. [external link icon].

Apart from any use permitted under the Copyright Act 1968, and the rights explicitly granted below, all rights are reserved.
You are free to copy, distribute and transmit the work as long as you attribute the authors. You may not use this work for commercial purposes.
You may not alter, transform, or build upon this work.

Except where otherwise noted, any reference to, reuse or distribution of all or part of this report must include the following attribution:

Australian Public Service Information and Communications Technology Strategy, Copyright Australian Government 2012.

Attribution Non-Commercial No Derivatives licence

Licence: This document is licensed under a Creative Commons Attribution Non-Commercial No Derivs 3.0 licence.

Use of the Coat of Arms

The terms under which the Coat of Arms can be used are detailed on the It’s an Honour [external link icon] website.
Inquiries regarding the licence and any use of the document are welcome at:

Assistant Secretary
Governance and Policy Branch
Australian Government Information Management Office
Department of Finance and Deregulation
John Gorton Building
King Edward Terrace Parkes ACT 2600

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Last Modified: 21 November, 2012