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  Chapter Title - Departmental Overview
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  Spacer Image Role & Mission > Vision & Values > DOFA's Business Groups & Structure
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DOFA is committed to becoming a high performance organisation. To achieve this vision, DOFA strives for continuous improvement, underpinned by four core values:

  • our Ministers are our customers - they are always our first priority and we aim to exceed their expectations in the services that we provide
  • performance driven - we are motivated by a desire to excel; we aim to be the best in our field of providing advice and services to Ministers
  • responsive, adaptable and open to change - we are prepared to innovate, create and challenge the status quo
  • absolute integrity and the highest ethical standards - we are open and honest in our dealings with one another. We do not cut corners on ethics or compromise our integrity.

Management behaviours are essential in setting a model for staff. Criteria applied in selection, performance assessment, development and promotion must be absolutely consistent. DOFA has identified five key behaviours that flow directly from DOFA’s values:

  • creativity
  • a desire to make a difference or a will to win
  • the ability to learn
  • people management
  • expertise in a particular field.

These behaviours are applied at all levels, throughout DOFA, and in all aspects of human resource management.

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| Contents | Highlights | Download | Search | Chapter 1 | Chapter 2 | Chapter 3 | Chapter 4 | Chapter 5 | Chapter 6 | Chapter 7 | Chapter 8 | Appendices | Financials | Glossary |