Comcover Awards for Excellence in Risk Management

2012 Awards for Excellence

The winners of the 2012 Comcover Awards for Excellence in Risk Management received their Awards during an Executive Breakfast presentation ceremony at the Hyatt Hotel Canberra on Wednesday 21 August 2013. The Hon Dr Andrew Leigh MP, Member for Fraser, delivered the keynote address.

The calibre of nominations received this year has shown that more agencies are embedding risk management into their business processes and day-to-day activities. Agencies are achieving this through implementing risk management frameworks and policies that encourage a consistent approach to managing risk.

Agencies that were successfully shortlisted in both the enterprise-wide and risk initiative categories demonstrated that they tailor their risk management frameworks and programs to facilitate effective decision making.

The winning agencies' nominations reflect a level of risk maturity where senior executives are held accountable for embedding good risk management practice. Examples of this behaviour included recognising the importance of communicating an agency's performance in regards to managing risk internally and then identifying, through a formal training needs analysis, the requirement to educate agency staff on the importance of managing risk.

Understanding the importance of early engagement of stakeholders was a common theme contained in each of the winning agencies' nominations. By undertaking early engagement with stakeholders, agencies were able to build a degree of flexibility into their approach that could be adopted to different environments and situations.

Each of the nominations received in 2012 reinforced the importance of securing executive support for the appropriate allocation of resources. Whether this be through improving an agency's approach to managing risk from an enterprise-wide perspective or delivering a particular project or program.

Comcover's third case study booklet showcases the risk management practices of the award winners from Comcover's Awards for Excellence program in 2012. This case study booklet showcases the risk management practices of the winning agencies.

Ms Jan Mason, Deputy Secretary, Business, Procurement and Asset Management, announced the winners of the 2012 Awards for Excellence.

Winner Department of Agriculture, Fisheries & Forestry Enterprise - wide Risk Management Category
Australian Taxation Office Risk Initiative Category
Highly Commended Australian Agency for International Development Enterprise - wide Risk Management Category
Civil Aviation Safety Authority Enterprise - wide Risk Management Category
Director of National Parks Enterprise - wide Risk Management Category
Australian Taxation Office Risk Initiative Category
Australian Maritime Safety Authority Risk Initiative Category
IP Australia Risk Initiative Category

Honourable Mention

Department of Education, Employment & Workplace Relations Enterprise - wide Risk Management Category
Department of Agriculture, Fisheries & Forestry Risk Initiative Category

Winners

Enterprise-wide Risk Management Category

Department of Agriculture, Fisheries and Forestry

In 2010, DAFF undertook a comprehensive review of their risk management framework and has since been working to refine and embed risk management into the operations of the organisation.

While DAFF's risk management framework has been integrated into its daily operations it has been designed in such a way that it remains flexible enough to reflect the agency's changing environment and appetite for risk.

DAFF's framework incorporates regular review and evaluation mechanisms, both formal and informal, and the agency should be commended for continually striving towards improvement. The implementation of an improved risk management framework has allowed DAFF to identify strategic and operational risks to the agency and incorporate these into its business planning process.

the Hon Dr Andrew Leigh MP and member of Fraser

Representatives from the Department of Agriculture, Fisheries and Forestry (DAFF) receive DAFF's award for its winning nomination from the Hon Dr Andrew Leigh MP, Member for Fraser.

from left: Mr Frank O'Donoghue (Assistant Director, Risk Management, Business Continuity and Comcover), Mr Jey Hoole (Director, Risk Management, Business Continuity and Comcover), Mr Nico Padovan (First Assistant Secretary Governance Division), Mr Andrew Metcalfe (Secretary) and the Hon Dr Andrew Leigh MP, Member for Fraser.

Risk Initiative Category

Australian Taxation Office-Business Continuity Management

The Australian Taxation Office's (ATO's) implementation of a business continuity framework transformed the agency by shifting business continuity management from a discreet function to an enterprise-wide capability responsible for maintaining crisis planning and maintaining whole-of-government response arrangements. The benefits to the ATO include improved organisational resilience.

The ATO overcame the challenges it faced during implementation by taking a holistic view of the business continuity management framework and through gaining the support and engagement of each business area.

The ATO's business continuity management capability is also increasingly called upon to contribute towards whole-of-government responses to national disasters.

Mr David Porter and the Hon Dr Andrew Leigh MP

Mr David Porter, Director, Business Continuity Management receives the ATO's award for its winning nomination from the Hon Dr Andrew Leigh MP, Member for Fraser.

Highly Commended

Enterprise-wide Risk Management Category

Australian Agency for International Development

The Australian Agency for International Development (AusAID) has successfully adopted an integrated approach to managing risk that supports the delivery of international development assistance programs.

AusAID has worked under the strong guidance and support of its executive management to implement the recommendations of the 2011 Independent Review of Aid Effectiveness. It has developed an integrated risk management framework that takes into account its unique operating environment by recognising the importance of building capability and provides access to all staff to an extensive education and awareness program.

Mr Gary Dunn and the Hon Dr Andrew Leigh MP

Mr Gary Dunn, Deputy Director General receives AusAID's Highly Commended Award from the Hon Dr Andrew Leigh MP, Member for Fraser.

Civil Aviation Safety Authority

The Civil Aviation Safety Authority (CASA) has proactively embraced risk management. It has been growing its levels of risk maturity for a number of years through an increased focus on enhancing existing practices by better linking the challenges of regulation with the operations of the agency.

CASA has created a single risk management framework to ensure a consistent approach to managing risk across the agency. This is supported by a strong enterprise-wide culture at all levels of the organisation with the CASA Board and senior executives promoting and valuing the utilisation of risk practices.

Mr Ross Barnes and the Hon Dr Andrew Leigh MP

Mr Ross Barnes, Manager, Governance Systems receives CASA's Highly Commended Awards from the Hon Dr Andrew Leigh MP, Member for Fraser.

Director of National Parks

The Director of National Parks has developed and implemented an integrated risk management framework efficiently and in a way that recognises it's geographically dispersed and culturally diverse staff.

It has embedded risk management into its overarching governance, financial assurance, operational and compliance frameworks, and organisational policies and procedures. This promotes a culture of minimising loss, maximising opportunity and preparing for uncertainty.

Mr Mark Taylor, Ms Michelle Callaway and and the Hon Dr Andrew Leigh MP

Mr Mark Taylor (left) and Ms Michelle Callaway (Business Manager and Chief Finance Officer) receive the Director of National Parks Highly Commended award from the Hon Dr Andrew Leigh MP, Member for Fraser.

Risk Initiative Category

Australian Taxation Office-Tax Practitioner Risk Differentiation

The Australian Taxation Office had recognised the need for a differentiated view of the tax practitioner market for a number of years preceding the development of the Tax Practitioner Risk Differentiation Framework.

The ATO undertook the challenge of developing the framework when analysis of tax practitioner involvement with the cash economy industries and participants identified that a small number of practitioners were associated with a large number of clients that were at risk of non-compliance.

Stakeholder consultation was a key element of the successful implementation of this initiative with the ATO's consultative approach allowing for increased take up of the better practice guides and tools by industry.

Mr Cameron Sorensen  and the Hon Dr Andrew Leigh MP

Mr Cameron Sorensen (Assistant Commissioner) receives the ATO's Highly Commended award from the Hon Dr Andrew Leigh MP, Member for Fraser.

Australian Maritime Safety Authority

As a result of Pacific Adventurer and the Montara Wellhead oil spills the Australian Maritime Safety Authority (AMSA) recently re-evaluated the policies and practices in place to combat marine pollution from ships and other environmental damage caused by shipping.

AMSA identified the need to establish a risk-based resource plan and a source of funds to address the potential financial liability arising from a response to a marine pollution event.

AMSA's nomination highlighted the importance of engaging appropriate subject matter experts to ensure that risk management practices and policies are based on robust and accurate data analysis.

AMSA has benefitted from improved strategic decision making, which has allowed for better planning as well as improved capability within the agency to deal with marine pollution incidences. In addition, better environmental outcomes have been achieved through the use of more suitable dispersants.

Mr Tony Jordan, Mr Yew Weng Ho and the Hon Dr Andrew Leigh MP

Mr Tony Jordan, Manager, Insurance and Risk (left), and Mr Yew Weng Ho, General Manager, Corporate Services Division receive AMSA's Highly Commended award from the Hon Dr Andrew Leigh MP, Member for Fraser.

IP Australia

In 2008 IP Australia commenced the process of implementing a business continuity framework that would link together both the agency's Disaster Recovery Plan and Business Continuity Strategy.

The implementation of the business continuity plan allowed for the integration of business continuity into IP Australia's overarching risk management framework and has enabled the agency to effectively identify what areas of the business were at the greatest risk of interruption.

IP Australia has successfully aligned its Business Continuity Framework with the overarching Risk Management Framework and the Disaster Recovery Plan with critical business functions.

It now has contingencies in place for its highest priority business, in the event of a major incident, and staff at all levels are equipped to deal with any business continuity management matters or incidences.

Ms Fatima Beattie, Mr Mathew Fenech and the Hon Dr Andrew Leigh MP

Ms Fatima Beattie, Deputy Director General (left) and Mr Matthew Fenech, Change Manager (right) receive IP Australia's Highly Commended Award from the Hon Dr Andrew Leigh MP, Member for Fraser.

Honourable Mention

Enterprise-wide Risk Management Category

Department of Education, Employment & Workplace Relations

The Department of Education, Employment and Workplace Relations (DEEWR) has successfully implemented an integrated risk management framework that outlines the Department's structured approach to managing risk.

As recognised by the judges, DEEWR's nomination is a strong example of the importance of securing senior executive support.

Through engaging senior management DEEWR was able to inform and influence the decision making process of the agency's executive and Minister.

Ms Maria Shanahan and the Hon Dr Andrew Leigh MP

Ms Maria Shanahan, Director, Implementation, Risk, Insurance, Department of Education, Employment and Workplace Relations (DEEWR) receives DEEWR's Honourable Mention award from the Hon Dr Andrew Leigh MP, Member for Fraser.

Risk Initiative Category

Department of Fisheries and Forestry

The Department of Agriculture, Fisheries and Forestry developed the Biosecurity Compliance Strategy after it began to implement risk-based, evidence-led interventions on all import pathways for goods and passengers.

DAFF has taken an operational approach to managing biosecurity risk through analysis of the import and compliance histories of importers and other entities in the international supply chain.

This has allowed DAFF to proactively identify and manage potential significant biosecurity risks arising from non-compliance, and build capacity to respond quickly allowing for resources to be used more efficiently.

This highlights just some of the benefits that can eventuate from targeted risk initiatives.

group photo with the Hon Dr Andrew Leigh MP

Representatives from the Department of Agriculture, Fisheries and Forestry (DAFF) accept DAFF's Honourable Mention award from the Hon Dr Andrew Leigh MP, Member for Fraser.

(from left: Mr Stephen Tognolini (Director, Performance, Targeting and Effectiveness), Mr Wayne Terpstra (Assistant Secretary - Industry Arrangements and Performance), Ms Claire McKee (Assistant Director, Performance, Targeting and Effectiveness), Mr David Cammiss (Director, Investigations and Enforcement, North East Region), Mr Andrew Metcalfe (Secretary) and the Hon Dr Andrew Leigh MP, Member for Fraser.

 

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Last updated: 04 January 2018