Accessibility in Social Media

Author: 
Jacqui van Teulingen - AGIMO
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For some time we’ve been talking about Accessibility in Social Media and have provided lots of tips on how to make the Government's use of Social Media more accessible for people who may be using adaptive strategies or assistive technologies. To add to the growing compendium of advice in this area, the US Government recently released some tips on Improving the Accessibility of Social media in Government, a series of 'How to' guides. It includes great information and smart tips for making Facebook and Twitter posts as well as YouTube videos more accessible. Finance has recently been talking about developing some online engagement courses for Government and it seems that the US is doing this too. They already have a Digital Government University (DGU) that provides on demand training on a range of topics in the Accessibility arena (see links below) and will be adding more courses around social media in the coming months.    The US Government's on-demand accessibility classes include:

If you find this type of on demand course of value, please be sure to let us know as we can investigate preparing similar on demand classes to address the common Accessibility issues we are all challenged by.

 

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Comments (1)

Hi Begbie,

Just a couple of notes as things in gov.au are getting to the point which every network(er) in the edu space has been in for the past decade, from the US to Europe to India and now (SE) Asia. They call them NREN.

Your "online engagement" course is a parrallel to one, with which most teachers in (other) online/distance learning courses have experience. The problem, from the outside, is not that people who live in .gov.au silos need educating. As John Sheridan has noted in "kickstart"; over 50% of Aussies use social media every day. The problem is a cultural one, where, when one goes to an office.gov.au you have to act as if what's coming in and out on your mobile phone/device has nothing to do with the department's network's inaccessability.

But we're getting close to the point where the networks.gov.au will start catching up with the ones in the global edu/research sector. So you might like this, so far as accessibility is concerned. The first service which has a global acceptance by users @NREN is this one.

Eventually, we'll see this offered to every citizen regardless of whether they are public servants or (unwashed) citizens. And as we do gov departments will begin to take on same complexion as the ones in modern edu, where teachers don't "deliver" a course to a particular demographic, like '25 to 65 public servants'.

Sorry. am I being disruptive?

Last updated: 08 August 2016