Sample Website 'Exit Poll'
Overview
This topic contains questions that can be fielded as a quick on-line survey for visitors to the portal.
Notes to facilitator: This survey is a sample only. Questions should be changed, added or removed according to the project's objectives.
Users background
What type of organisation do you work for?
- I don't work
- Government
- Academic
- Research
- Non-profit Organization
- Private Sector
- Other (specify) ___________
Internet behaviour
How many hours do you spend on the Internet each week?
- 1-5
- 6-9
- 10
- more than 10
- other (specify) ________________
Method for locating web sites
Which is your preferred method for finding Web sites?
- Guess the URL
- Search Engines, for example, Google, Yahoo.
- A hotlink
- Favourites/Bookmarks
- Other (specify) ________________
Government sites visited
What work-related or government sites do you visit more than once a week?
Feedback on portal
The following table contains questions to gauge the user's satisfaction.
Notes to facilitator: Use appropriate scales or ratings to collect data.
| No. | Question |
|---|---|
1. |
Are you familiar with this site? |
2. |
Was this visit useful? |
3. |
Does the Home Page keep your attention as it loads? |
4. |
How long does the Home Page take to load (Please enter number of seconds or minutes)? |
5. |
Is the purpose of the site clear? |
6. |
Do the buttons at the top of the page tell you the site's basic content? |
7. |
Are the colours, images, and fonts in alignment with the site's purpose? |
Navigation
The following table contains questions about the portal's navigational elements.
Notes to facilitator: Use appropriate scales or ratings to collect data.
| No. | Question |
|---|---|
1. |
Do the navigation links show you everything you think belongs to the site? |
2. |
Can you easily identify the links that will help you find the specific information you are looking for? |
3. |
Do the subheadings and text make it easy to scan the material? |
4. |
Is the text easy to read and understand? |
General comments
Are they any comments you would like to make about this site?
Thank you for your feedback.
Contact for information on this page: nsip@finance.gov.au