Observer's Introductory Script
Introduction
Thank you for coming here today. I am working with the Australian Government Information Management Office (AGIMO) and other government agencies to develop a user-friendly and effective web access to government information and services.
Tasks
I will be asking you to complete a number of tasks. The tasks are designed to let me see how easy the site is to use. The tasks are testing the site, not you!
We expect this session to take up to an hour and half.
Recording activities
I will be writing down the steps you take to complete the tasks. Please 'think aloud' so that I can more accurately understand why you make each choice.
These notes are for the purpose of preparing a usability report for AGIMO. You will remain anonymous. In my report, you will be referred to as participant 'x'.
I may ask you questions or remind you to 'think aloud' during the session.
Consent
Are you okay with me taking notes? Can I have your permission to use anonymous extracts from your comments in my report to AGIMO?
Comfort
Do you have any questions so far? Are you ready to begin?
Contact for information on this page: nsip@finance.gov.au