Guide to ICT Sourcing - Conclusion
Conclusion
Agencies should approach ICT sourcing with an understanding of the significant role it plays in fulfilling key business priorities. An agency’s senior management must recognise that, at a minimum, an ICT sourcing strategy needs to support these priorities in the most cost-effective manner.
Agencies must also understand the risks and challenges of ICT sourcing – the experiences of many public and private sector organisations have shown that ICT sourcing is risky. Given this, how can an agency ensure it selects the best ICT sourcing strategy and executes it well? How can it be certain that it has done all the right analysis and asked all the right questions about ICT sourcing? How can it get value for money from these arrangements?
This guide, with its four-phase lifecycle, should provide agencies with the strategic support they need to meet these challenges. It details a number of frameworks that should prompt agencies to ask the right questions and perform the right analysis. In particular, the economic diagnosis tool – the key to understanding the real value of existing and potential ICT sourcing arrangements – will help them assess the value created by an outsourcing arrangement.
In addition to using this guide, agencies should also use the SourceIT website, other government publications on ICT sourcing, and to each other to learn more about developing and executing effective sourcing strategies
Contact for information on this page: ICT Procurement