Engage: Getting on with Government 2.0
Report of the Government 2.0 Taskforce
Please note that the RTF and HTML versions of this report have been designed as accessible alternative versions (for example, to be more user friendly through assistive technologies). Consequently, while they have the same content as the PDF version, they have a slightly different visual appearance and layout.
Table of Contents
- Letter from Nicholas Gruen to the Hon. Lindsay Tanner MP and Senator the Hon. Joseph Ludwig
- What's in a name?
- Copyright Notice
- Key points and Executive summary
- Report recommendations
- Chapter 1: What is Government 2.0?
- Chapter 2: How does Australia compare internationally?
- Chapter 3: The foundations of Government 2.0
- Chapter 4: Promoting online engagement
- Chapter 5: Managing public sector information (PSI) as a national resource
- Chapter 6: Open Government — policy enablers
- Chapter 7: Innovation and the taskforce experience
- Appendix A: Terms of reference
- Appendix B: Summary of Government 2.0 Taskforce projects
- Appendix C: Extract from Government 2.0 Taskforce Project 7: Whole of government information publication scheme
- Appendix D: Troubleshooting concerns about Creative Commons licensing
- Appendix E: The OECD principles for public sector information
- Appendix F: Glossary
- Appendix G: Acronyms
- Appendix H: Details of taskforce team
The Hon. Lindsay Tanner, MP
Minister for Finance and Deregulation
Canberra ACT 2600
Senator the Hon Joseph Ludwig
Special Minister of State and Cabinet Secretary
Canberra ACT 2600
Having now completed our task, it is my happy duty to provide you with the report you commissioned from the taskforce in June. It has been a busy period and we have achieved a lot.
We have consulted with people far and wide, within Australia and beyond, in search of their views and insights. We have also tried to bring them into our own thinking as it was developing by publicly discussing our evolving ideas and progress on our blog and in other forums.
There has been a growing sense of excitement that something genuinely fresh might emerge from our endeavours. One unusual feature of this inquiry has been your injunction to us to work with others to fund and develop seed projects that demonstrate the potential of the changes we would advocate.
If there was any doubt that this was ‘business as usual’ it would surely have been dispelled for those who attended the GovHack weekend in Canberra. Now common outside government, this was the first government run such event in the world. Over 100 people came from around the country and worked through the weekend — many not stopping for sleep — to build online tools to show what Government 2.0 could be like. The members of the winning team got on so well that each had imagined that all the other members of their team were good friends. Only just before receiving their prize they discovered that they had all been strangers at the outset of the weekend!
The results of our MashupAustralia competition of which GovHack was a small part have been a revelation. Indeed, several public agencies have lamented to me privately that they had only recently redeveloped their own websites largely unaware of the power of drawing in the ideas and enthusiasm of the community as we had done.
In addition to the pride we had in the success of these events, we are proud of this report. The draft released just over two weeks ago garnered uncommon praise from some people from around the world for whom we have the greatest respect. We have been mindful to craft the recommendations with the transition they must make into government policy. John Sheridan in the Australian Government Information Management Office (AGIMO) was particularly helpful in that respect.
And we hope we have produced a report of ideas. Our subject matter — government and the use of Web 2.0 tools and approaches — is moving with dizzying speed. As a consequence, our challenge has been to avoid the gimmickry of the latest fad in favour of outlining how the new approaches might reinvigorate the time-honoured and hard-won traditions of modern democratic government.
Thanks to Peter Alexander and his team from the secretariat. Following what I fear might have been their initial shock at the speed and magnitude of our task they responded with dedication and good grace. I am sincerely grateful also to Michael Griffith from Minister Tanner’s office for his solicitude for the cause of Government 2.0.
For a group of people who produced a report on how to harness the wisdom of the crowd, it was perhaps appropriate that we were something of a crowd ourselves. Fifteen in all. Some would have predicted such a group to be unwieldy. But it has not been so. It was a wonderfully productive and diverse mix of experience and expertise, talents and temperaments, a mix which in my opinion has been not only capable of good ideas but also of good judgement.
It was a privilege and a pleasure to work with these people and I’m sure I speak for them all when I thank you sincerely for your faith in us.
Government 2.0 Taskforce
22 December 2009
‘Engage’ distills in one word the key theme of Government 2.0:
- Public agencies and public servants should engage more using the tools and capabilities of ‘collaborative web’ or Web 2.0. Forming or joining existing online communities of interest around issues of relevance to government policy, service delivery and regulation will help public agencies and their officers become more informed, responsive, innovative and citizen-centric.
- Once public sector information is liberated as a key national asset, possibilities — foreseeable and otherwise — are unlocked through the invention, creativity and hard work of citizens, business and community organisations. Open public sector information is thus an invitation to the public to engage, innovate and create new public value.
- To seize the opportunities of Government 2.0, the existing public service culture of hierarchical control and direction must change sufficiently to encourage and reward engagement. Yet it must at the same time, stay true to enduring public service values of impartiality, propriety and professionalism.
Thus getting to Government 2.0 requires leaders to engage with what is for many, an unfamiliar and challenging agenda. Are we up to it? Ultimately, the invitation to engage is an invitation to get involved and get things done so that Australia can reap the rewards.
Notwithstanding the general copyright licence provided for on www.finance.gov.au, this report, its logo and front page design are licensed under a Creative Commons Attribution 2.5 Australia licence . To the extent that copyright subsists in third party quotes and diagrams it remains with the original owner and permission may be required to reuse the material.
The report should be attributed as the Government 2.0 Taskforce Report; the logo and front page graphic should be attributed to Ben Crothers of Catch Media.1
Inquiries regarding the licence and any use of the report are welcome at:
Online Services Branch
Australian Government Information Management Office
Department of Finance and Deregulation
John Gorton Building
King Edward Terrace Parkes ACT 2600
Next section: Key points and Executive summary
- The taskforce sincerely thanks Ben Crothers of Catch Media for designing our logo and cover graphic, http://www.catchmedia.com.au/ .
Contact for information on this page: firstname.lastname@example.org