Commonwealth Ombudsman's Office Investigations
In the 2008-09 year, Finance was aware of the Ombudsman's Office investigating thirteen issues concerning the department. The majority of these issues related to concerns about Act of Grace payments raised by members of the public. Finance provided responses to the Ombudsman's Office in relation to all the issues raised. The Ombudsman's Office notified Finance that no action was to be taken on nine of these matters and, as of 30 June 2009, the department is aware of four issues that the Ombudsman's Office is still investigating. Finance has provided, or is in the process of providing, responses to these.