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| QUALITY |
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Target
90 per cent of briefings, Questions on Notice and ministerial replies
rated excellent or above average.
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Result
Not achieved. 72 per cent of briefings and ministerials were rated
excellent or above average.
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90 per cent of simple ministerial letters with turnaround within
2 days or less.
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Not achieved. 67 per cent of simple ministerial letters were turned
around within the agreed timeframe.
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90 per cent of complex ministerial letters with turnaround within
5 days or less.
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Exceeded. 91 per cent of complex ministerial letters were turned
around within the agreed timeframe.
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| QUANTITY |
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Target
280 briefings to the Minister.
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Result
Exceeded. 898 briefings were provided during 2001–02.
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1400 written ministerial replies.
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Exceeded. 1,429 written ministerial replies were prepared during
2001–02.
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550 simple written ministerial replies.
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Not achieved. 378 simple written ministerial replies delivered.
This target was not achieved due to lower than anticipated demand.
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14 pricing reviews.
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Not achieved. 3 pricing reviews were completed. This target was
not achieved due to the Government's decision to proceed with only
3 pricing reviews in 2001–02.
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