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PERFORMANCE
INFORMATION FOR OUTCOME 2
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Output
2.3.1—Access to Government Information |
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| QUALITY | | |
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| Target | | Result |
| 90 per cent of Ministerial briefs/advice rated better than average
or excellent in quality and timeliness. | | Not met—66
per cent of Ministerial briefs/advice were rated better than average or excellent
in quality and timeliness. Results were derived from a small sample size. |
| 90 per cent of Ministerial letters with a turnaround within seven
days. | | Not met—75 per cent of Ministerial
letters with a turnaround within seven days. Results were derived from a small
sample size. |
| Qualitative
evaluation of stakeholder awareness and usage of AusInfo access points assessed
by surveys, feedback and trends. | | Achieved—Customer
feedback for the year has been monitored through online services and contract
management arrangements. Overall the majority of feedback has been supportive
and favourable. |
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| QUANTITY | | |
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| Target | | Result |
| 15 per cent increase in availability of Commonwealth Government
information through AusInfo-maintained access points. | | Surpassed—The
number of Commonwealth web pages accessed through www.fed.gov.au
has increased from 450,000 to over 1.5 million, an increase of 233 per cent. |
| 15 per cent increase in accessing Commonwealth Government information
through AusInfo-maintained access points. | | Surpassed—There
has been an increase in access of 18 per cent for the whole-of-government web
portal sites for 2000–01. |
| 95
per cent agency take-up of principles and guidelines developed by AusInfo. | | Achieved—The
key online principles and guidelines have been incorporated into the Government
Online Strategy. The Online Information Service Obligations are mandatory for
all FMA agencies, and include the Guidelines for Documents in Electronic Formats. |
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