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Chapter Title - Outcome 2 - Improved and More Efficient Government Operations
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Chapter contents | Performance Information for Outcome 2 - Output 2.2.2—Contract Management < Performance Information for Outcome 2 - Output 2.3.1—Access to Government Information > Resources for Outcome 2 - Improved and More Efficient Government Operations
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PERFORMANCE INFORMATION FOR OUTCOME 2

Output 2.3.1—Access to Government Information

QUALITY
Target Result
90 per cent of Ministerial briefs/advice rated better than average or excellent in quality and timeliness.

Not met—66 per cent of Ministerial briefs/advice were rated better than average or excellent in quality and timeliness. Results were derived from a small sample size.

90 per cent of Ministerial letters with a turnaround within seven days.

Not met—75 per cent of Ministerial letters with a turnaround within seven days. Results were derived from a small sample size.

Qualitative evaluation of stakeholder awareness and usage of AusInfo access points assessed by surveys, feedback and trends.

Achieved—Customer feedback for the year has been monitored through online services and contract management arrangements. Overall the majority of feedback has been supportive and favourable.

QUANTITY
Target Result
15 per cent increase in availability of Commonwealth Government information through AusInfo-maintained access points.

Surpassed—The number of Commonwealth web pages accessed through www.fed.gov.au has increased from 450,000 to over 1.5 million, an increase of 233 per cent.

15 per cent increase in accessing Commonwealth Government information through AusInfo-maintained access points.

Surpassed—There has been an increase in access of 18 per cent for the whole-of-government web portal sites for 2000–01.

95 per cent agency take-up of principles and guidelines developed by AusInfo. Achieved—The key online principles and guidelines have been incorporated into the Government Online Strategy. The Online Information Service Obligations are mandatory for all FMA agencies, and include the Guidelines for Documents in Electronic Formats.

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