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PERFORMANCE
INFORMATION FOR OUTCOME 2
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Outcome
2.1.5—Competitive Tendering and Contracting Advice |
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| QUALITY | | |
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| Target | | Result |
| An increased interest in, and use of, tools and advisory products
provided on competitive tendering and contracting. | | There
has been a 39 per cent decrease in page views of the CTC website, which contains
our tools and advisory products. The decrease was due to the Endorsed Supplier
Arrangement information moving to its own website in December 2000. |
| A significant increase in the number of agencies that identify
and proceed with market testing of relevant activities | | Not
applicable—Responsibility for market testing was transferred to OASITO on
1 May 2000. |
|
| QUANTITY | | |
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| Target | | Result |
| 80 per cent satisfaction with services and products from customers
and stakeholders. | | Surpassed—93.6 per cent
of Ministerial briefs/advice rated better than average or excellent in quality
and timeliness. |
| 90 per cent
of Ministerial Briefs/advice rated better than average or excellent in quality
and timeliness. | | Achieved—93.6 per cent of
Ministerial briefs/advice rated better than average or excellent in quality and
timeliness. |
| 90 per cent
of Ministerial letters with a turnaround within seven days. | | Not
met—30 per cent of Ministerial letters turned around within seven days. The
subject matter of letters was often complex and required extensive research. One
hundred per cent of Ministerial letters were turned around within 21 days. |
| Role of the DASFLEET monitoring body effectively performed | | Achieved—Agreed
new reporting arrangements with service provider. New arrangements will improve
reporting to the monitoring body and agencies. |
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