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Chapter Title - Outcome 2 - Improved and More Efficient Government Operations
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Chapter contents | Performance Information for Outcome 2 - Outcome 2.1.3—Management of Discretionary Payments < Performance Information for Outcome 2 - Outcome 2.1.4—Secretariat Support for Remuneration Tribunal > Performance Information for Outcome 2 - Outcome 2.1.5—Competitive Tendering and Contracting Advice
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PERFORMANCE INFORMATION FOR OUTCOME 2

Outcome 2.1.4—Secretariat Support for Remuneration Tribunal

QUALITY
Target Result

90 per cent of Ministerial briefs/advice rated better than average or excellent in quality and timeliness.

Surpassed—98 per cent of Ministerial briefs/advice were rated better than average or excellent.

90 per cent of Ministerial letters with turnaround within seven days.

Not met—27 per cent of Ministerials were turned around within seven days.

80 per cent of cases referred to the Tribunal for decision turned around within 28 days.

Surpassed—98 per cent of cases were turned around within 28 days.

90 per cent of Secretariat services are rated superior or above by Members of the Tribunal and its customers.

Surpassed—The Tribunal was fully satisfied by the performance of the Secretariat. Customer feedback has been generally favourable.
QUANTITY
TargetResult

On average, the Tribunal issues an estimated 22 determinations and one report each year, dealing with over 3,000 public, judicial and related office-holders, and Federal Members of Parliament.

Surpassed—25 determinations and two reports were issued during the year.

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