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PERFORMANCE
INFORMATION FOR OUTCOME 2
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Outcome
2.1.4—Secretariat Support for Remuneration Tribunal |
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| QUALITY | | |
|
| Target | | Result |
90 per cent of Ministerial briefs/advice rated better than
average or excellent in quality and timeliness. | | Surpassed—98
per cent of Ministerial briefs/advice were rated better than average or excellent. |
90 per cent of Ministerial letters with turnaround within seven
days. | | Not met—27 per cent of Ministerials
were turned around within seven days. |
80
per cent of cases referred to the Tribunal for decision turned around within 28
days. | | Surpassed—98 per cent of cases
were turned around within 28 days. |
90
per cent of Secretariat services are rated superior or above by Members of the
Tribunal and its customers. | | Surpassed—The
Tribunal was fully satisfied by the performance of the Secretariat. Customer feedback
has been generally favourable. |
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| QUANTITY | | |
|
| Target | | Result |
On average, the Tribunal issues an estimated 22 determinations
and one report each year, dealing with over 3,000 public, judicial and related
office-holders, and Federal Members of Parliament. | | Surpassed—25
determinations and two reports were issued during the year. |
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