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User Guidance

User Notes

The User Notes provide clearly written explanatory material, to assist non-expert staff to understand the model contracts, and identify situations where the contracts may not be applicable without some change.

The User Notes contain an explanation of the purpose for each contract template and each clause of the (a) Licence and Support – Commercial off-the-shelf Software Contract, (b) Licence (only) – Commercial off-the-shelf Software Contract, (c) Hardware Acquisition and Maintenance Contract and (d) IT Consultancy Services Contract, hints for their use and a description of the risks and issues with each clause.

The User Notes are divided into the following three components:

Note: Right click on the document you wish to download and select ‘Save Target As’ then select a location to save the documents to and click OK.

Downloadable User Notes

  Procurement Category
Subject matter Hardware Software (licence and support) IT Consultancy Software (licence only)
Specific Clauses [pdf icon159 KB] [pdf icon147 KB] [pdf icon 108 KB] [pdf icon170 KB]
General Requirements [pdf icon139 KB] N/A*
Schedules [pdf icon 85 KB] [pdf icon96 KB] [pdf icon 76 KB] N/A*

* Covered by the user notes for specific clauses of the software licence (only) contract.

If you have any feedback on the draft user notes, please contact the Helpline. Your comments will be considered for inclusion in the next release of the suite of contracts.

User Guide

A more comprehensive guide will be published after further consultation with stakeholders.

The User Guide for ICT contracts will be designed to provide:


Contact for information on this page: ICT Procurement


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Last Modified: 13 April, 2010