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6 Service Reference Model

6.7 Business Analytical Services Domain

The Business Analytical Services Domain (Figure 6-7) defines the set of capabilities supporting the extraction, aggregation and presentation of information to facilitate decision analysis and business evaluation.

[140] Business Analytical Services
[1401] Analysis
and Statistics
[1402]
Visualisation
[1403]
Knowledge
Discovery
[1404] Business
Intelligence
[1405] Reporting
  • [140101] Mathematical
  • [140102] Structural / Thermal
  • [140103] Radiological
  • [140104] Forensics
  • [140201] Graphic / Charting
  • [140202] Imagery
  • [140203] Multimedia
  • [140204] Mapping / Geospatial / Elevation / GPS
  • [140205] CAD
  • [140301] Data Mining
  • [140302] Modelling
  • [140303] Simulation
  • [140401] Demand Forecasting / Management
  • [140402] Balanced Scorecard
  • [140403] Decision Support and Planning
  • [140501] Ad hoc
  • [140502] Standardised / Canned
  • [140503] OLAP

Figure 6‑7: Business Analytical Services Domain

6.7.1 [1401] Analysis and Statistics

Capabilities within this Service Type examine business issues, problems and their
solutions.

Service Component Defines the set of capabilities that
140101
Mathematical
Support the formulation and mathematical analysis of probabilistic models for random phenomena and the development and investigation of methods and principles for statistical inference
140102
Structural/Thermal
Support the use of data flow and data modelling diagrams for applying systematic analysis of data
140103
Radiological
Support the use of radiation and x-ray technologies for analysis and scientific examination
140104
Forensics
Support the analysis of physical elements using science and technology for investigative and legal purposes

6.7.2 [1402] Visualisation

Capabilities within this Service Type convert data into graphical or picture form.

Service Component Defines the set of capabilities that
140201
Graphing/Charting
Support the presentation of information in the form of diagrams or tables
140202
Imagery
Support the creation of film or electronic images from pictures or paper forms
140203
Multimedia
Support the representation of information in more than one form to include text, audio, graphics, animated graphics and full motion video
140204
Mapping / Geospatial / Elevation / GPS
Provide for the representation of position information through the use of attributes such as elevation and latitude and longitude coordinates
140205
CAD
Stands for Computer Aided Design and supports the design of products with computers

6.7.3 [1403] Knowledge Discovery

Capabilities within this Service Type facilitate the identification of useful information from data.

Service Component Defines the set of capabilities that
140301
Data Mining
Provide for the efficient discovery of non-obvious, valuable patterns and relationships within a large collection of data
140302
Modelling
Develop descriptions to adequately explain relevant data for the purpose of prediction, pattern detection, exploration or general organisation of data
140303
Simulation
Utilise models to mimic real-world processes

6.7.4 [1404] Business Intelligence

Capabilities within this Service Type provide information that pertains to the history, current status or future projections of an organisation.

Service Component Defines the set of capabilities that
140401
Demand Forecasting /
Management
Facilitate the prediction of sufficient production to meet an organisation's sales of a product or service
140402
Balanced Scorecard
Support the listing and analysis of both positive and negative impacts associated with a decision
140403
Decision Support and
Planning
Support the analysis of information and predict the impact of decisions before they are made

6.7.5 [1405] Reporting

Capabilities within this Service Type organise data into useful information.

Service Component Defines the set of capabilities that
140501
Ad Hoc
Support the use of dynamic reports on an as-needed basis
140502
Standardised/Canned
Support the use of pre-conceived or pre-written reports
140503
OLAP
[Online Analytical Processing]. Supports the analysis of information that has been summarised into multidimensional views and hierarchies

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Last Modified: 20 December, 2011