6 Service Reference Model
6.6 Digital Asset Services Domain
The Digital Asset Services Domain (Figure 6-6) defines the set of capabilities that support the generation, management and distribution of intellectual capital and electronic media across the business and extended enterprise.
| [1301] Content Management | [1302] Document Management | [1303] Knowledge Management | [1304] Records Management |
|---|---|---|---|
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Figure 6-6: Digital Asset Services Domain
6.6.1 [1301] Content Management
Capabilities within this Service Type manage the storage, maintenance and retrieval of documents and information of a system or website.
| Service Component | Defines the set of capabilities that |
|---|---|
| 130101 Content Authoring |
Allow for the creation of tutorials, CBT courseware, websites, CD-ROMs and other interactive programs |
| 130102 Content Review and Approval |
Allow for the approval of interactive programs |
| 130103 Tagging and Aggregation |
Support the identification of specific content within a larger set of content for collection and summarisation |
| 130104 Content Publishing and Delivery |
Allow for the propagation of interactive programs |
| 130105 Syndication Management |
Control and regulate an organisation's brand |
6.6.2 [1302] Document Management
Capabilities within this Service Type control the capture and maintenance of an organisation's documents and files.
| Service Component | Defines the set of capabilities that |
|---|---|
| 130201 Document Imaging and OCR |
Support the scanning of documents |
| 130202 Document Referencing |
Support the redirection to other documents and information for related content |
| 130203 Document Revisions |
Support the versioning and editing of content and documents |
| 130204 Library/Storage |
Support document and data warehousing and archiving |
| 130205 Document Review and Approval |
Support the editing and commendation of documents before releasing them |
| 130206 Document Conversion |
Support the changing of files from one type of format to another |
| 130207 Indexing |
Support the rapid retrieval of documents through a structured numbering construct |
| 130208 Classification |
Support the categorisation of documents |
6.6.3 [1303] Knowledge Management
Capabilities within this Service Type identify, gather and transform documents, reports and other sources into meaningful information.
| Service Component | Defines the set of capabilities that |
|---|---|
| 130301 Information Retrieval |
Allow access to data and information for use by an organisation and its stakeholders |
| 130302 Information Mapping/ Taxonomy |
Support the creation and maintenance of relationships between data entities, naming standards and categorisation |
| 130303 Information Sharing |
Support the use of documents and data in a multi-user environment for use by an organisation and its stakeholders |
| 130304 Categorisation |
Allow classification of data and information into specific layers or types to support an organisation |
| 130305 Knowledge Engineering |
Support the translation of knowledge from an expert into the knowledge base of an expert system |
| 130306 Knowledge Capture |
Facilitate collection of data and information |
| 130307 Knowledge Distribution and Delivery |
Support the transfer of knowledge to the end customer |
| 130308 Smart Documents |
Support the interaction of information and process (business logic) rules between users of the document (i.e. the logic and use of the document is embedded within the document itself and is managed within the document parameters) |
6.6.4 [1304] Records Management
Capabilities within this Service Type store, protect, archive, classify and retire documents and information.
| Service Component | Defines the set of capabilities that |
|---|---|
| 130401 Record Linking / Association |
Support the correlation between logical data and information sets |
| 130402 Document Retirement |
Support the termination or cancellation of documents and artefacts used by an organisation and its stakeholders |
| 130403 Digital Rights Management |
Support the claim and ownership of intellectual capital and artefacts belonging to an organisation |
Contact for information on this page: AGA@finance.gov.au