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5 Business Reference Model

5.2 Structure

The structure of the BRM is a tiered hierarchy representing the business functions of the Australian Government. The tiers are:

Level 1 Business Areas describes government functionality and activities
surrounding the operations of government.
Level 2 Lines of Business
(LoB) (within each
Business Area)		 relates to government functions at the middle level of
the BRM hierarchy.
Level 3 Business Sub
Functions (under
each LoB)		 relates to government sub-functions, at the lowest level
of the BRM hierarchy.

At an agency level, Business Capabilities are represented by Business Services that are enacted and supported through Business Processes, which are in turn supported and delivered by Service Components described in the Service Reference Model. The functional relationships are illustrated in the AGA metamodel snapshot (Figure 5-1).

Figure 5-1 illustrates the three-tiered BRM functional relationships in a snapshot of the AGA metamodel Business layer. This snapshot shows the hierarchy of business areas, lines of business and business capabilities (renamed here to sub-functions) in the AGA context and their connection to the Agency context through business processes. Further discussion is provided in the surrounding text.

Figure 5‑1: BRM Functional Relationships

The BRM Business Areas (Figure 5-2) separate government operations into high-level categories around four common business themes:

[10] Services for Citizens provided by the government to and on behalf of individuals, businesses and other organisations, relating to the purpose of government.
[20] Service Paths provides the avenues through which government services for citizens are provided.
[30] Services Support provides the policy, programs and managerial foundation to government operations.
[40] Management of Government Resources internal operations that enable the government to operate effectively and efficiently.

Figure 5-2 shows the four BRM Business Areas which are Services for Citizens, Service Paths, Services Support and Measurement of Government Resources. Detail is provided in the preceding text.

Figure 5-2: BRM Business Areas

The following sections define the LoB and Business Capabilities for each Business Area of the BRM. Where entries are based on the AGIFT, LoB correspond to the Level 1 functions and Business Capabilities correspond to Level 2 functions. Where entries are based on the FEA-BRM, Business Capabilities correspond to the Sub Functions for each LoB.

[10] Services for Citizens
[101] Business Support [102] Civic Infrastructure [103] Communications [104] Community Services [105] Cultural Affairs [106] Defence [107] Economic Management [108] Education and Training
  • [10101] Association Registration
  • [10102] Business Accounting and Reporting
  • [10103] Business Registration and Licensing
  • [10104] Business Sponsorship
  • [10105] Consumer Protection
  • [10106] Fair Trading
  • [10107] Financial Institutions Control
  • [10108] Industry Assistance Schemes
  • [10109] Industry Development
  • [10110] Insurance
  • [10111] Professional Accreditation
  • [10112] Small Business Services
  • [10113] Stock Market Control
  • [10201] Civic Management
  • [10202] Energy Supply
  • [10203] Integrated Essential Services
  • [10204] Public Housing
  • [10205] Public Land Management
  • [10206] Regional Development
  • [10207] Transport Network Maintenance
  • [10208] Waste Management
  • [10209] Water Supply
  • [10301] Advertising Standards
  • [10302] Broadcasting
  • [10303] Communications Infrastructure
  • [10304] Electronic Commerce
  • [10305] Media Ownership Control
  • [10306] Postal Services
  • [10307] Publishing
  • [10308] Radio Communication
  • [10309] Satellite Communication
  • [10310] Telecommunications
  • [10401] Accommodation Services
  • [10402] Community Support
  • [10403] Counselling Services
  • [10404] Emergency Services
  • [10405] Financial Assistance
  • [10406] Natural Disasters
  • [10407] Rural Community Development
  • [10408] Social Justice and Equity
  • [10409] Transport Access Schemes
  • [10501] Arts Development
  • [10502] Collection Access
  • [10503] Collection Management
  • [10504] Collection Promotion
  • [10505] Cultural Awards and Scholarships
  • [10506] Cultural Festivals
  • [10507] Cultural Gifts
  • [10508] Multicultural Heritage Promotion
  • [10601] Australian Defence Force
  • [10602] Civilian Event Protective Support
  • [10603] Emergency Protective Support
  • [10604] Humanitarian Protective Support
  • [10605] Peacekeeping Protective Support

 
  • [10701] Commonwealth State and Territory Funding
  • [10702] Currency
  • [10703] Financial Investment
  • [10704] Financial System Management
  • [10705] Fiscal Policy
  • [10706] Foreign Investment Control
  • [10707] International Monetary Policy
  • [10708] Monetary Policy
  • [10709] Payments to Government
  • [10710] Retirement Income
  • [10711] Taxation Services
  • [10801] Arts Education
  • [10802] Community Education
  • [10803] Curriculum Development
  • [10804] Early Childhood Education
  • [10805] Military Education and Training
  • [10806] Overseas Skills Recognition
  • [10807] School Education
  • [10808] Tertiary Education
  • [10809] Vocational Education
[109] Employment [1010] Environment [1011] Health Care [1012] Immigration [1013] Indigenous Affairs [1014] International Relations [1015] Justice [1016] Maritime Services
  • [10901] Human Resources Development
  • [10902] Industrial Awards and Conditions
  • [10903] Labour Markets
  • [10904] Workplace Agreements
  • [101001] Built Environment
  • [101002] Business and Community Assistance
  • [101003] Environment Information Services
  • [101004] Conservation
  • [101005] Environmental Impact Assessment
  • [101006] Historic Relic Protection
  • [101007] Marine Life Protection
  • [101008] Natural Heritage Protection
  • [101009] Oceans Governance
  • [101010] Pollutant Prevention
  • [101011] World Heritage Listings
  • [101101] Community Health Services
  • [101102] Defence Health Services
  • [101103] Health Insurance Schemes
  • [101104] Health Protocols
  • [101105] Hospital Services
  • [101106] Medical Research
  • [101107] Public Health Services
  • [101108] Special Needs Services
  • [101109] Veterans' Health Services

 
  • [101201] Citizenship
  • [101202] Deportation
  • [101203] Detention
  • [101204] Migrant Services
  • [101205] Refugee Services
  • [101206] Travel Authorisation
  • [101301] Indigenous Cultural Heritage
  • [101302] Indigenous Enterprise Development
  • [101303] Indigenous Health Services
  • [101304] Indigenous Heritage Conservation
  • [101305] Indigenous Reconciliation
  • [101306] Indigenous Welfare
  • [101401] Consular Services
  • [101402] Defence Liaison
  • [101403] Diplomatic Missions
  • [101404] International Affairs
  • [101405] International Treaties
  • [101406] Overseas Aid
  • [101407] Overseas Promotion
  • [101408] Passport Services
  • [101501] Administrative Law
  • [101502] Associations and Corporate Law
  • [101503] Civil Law
  • [101504] Commissions of Inquiry
  • [101505] Coronial Law
  • [101506] Court Reporting
  • [101507] Criminal Law
  • [101508] Human Rights Obligations
  • [101509] Juvenile Justice
  • [101510] Legal Aid Services
  • [101511] Local Laws and Ordinances
  • [101512] Military Law
  • [101513] Native Title Claims
  • [101514] Privacy Protection
  • [101515] Prosecution Services
  • [101601] Cargo Control
  • [101602] Harbour Management
  • [101603] Marina Management
  • [101604] Navigation
  • [101605] Pilotage Management
  • [101606] Port Management
  • [101607] Sea Passengers
  • [101608] Search and Rescue
  • [101609] Ship Personnel
  • [101610] Ship Safety

[1017] Natural Resources [1018] Primary Industries [1019] Science [1020] Security [1021] Sport and Recreation [1022] Statistical Services [1023] Toursism [1024] Trade [1025] Transport
  • [101701] Crown Land Management
  • [101702] Energy Resources
  • [101703] Land Use Management
  • [101704] Land Valuation
  • [101705] Mineral Resources
  • [101706] Pollution Emission Control
  • [101707] Water Resources
  • [101801] Chemical and Pesticide Control
  • [101802] Marine and Rural Support
  • [101803] Quarantine
  • [101804] Rural Field Day Promotion
  • [101805] Rural Partnerships

 
  • [101901] Agricultural Sciences
  • [101902] Animal and Veterinary Sciences
  • [101903] Applied Sciences
  • [101904] Biological Sciences
  • [101905] Earth Sciences
  • [101906] Mathematical Sciences
  • [101907] Medical and Health Sciences
  • [101908] Physical Sciences
  • [101909] Spatial Information Research
  • [102001] Corrective Services
  • [102002] External Security
  • [102003] Information Security
  • [102004] Intelligence
  • [102005] Law Enforcement
  • [102006] National Security
  • [102101] Caravan and Camping Services
  • [102102] Community Recreation
  • [102103] Gaming Industry Control
  • [102104] Park and Reserve Services
  • [102105] Sport and Fitness Development
  • [102106] Sports Drugs Control
  • [102201] Census
  • [102202] Statistical Compilation and Analysis
  • [102203] Statistical Standards
  • [102204] Statistics Coordination
  • [102205] Statistics Dissemination
  • [102301] Tourism Industry Development
  • [102302] Tourist Event Promotion
  • [102303] Travel Missions
  • [102401] Export Control
  • [102402] Import Control
  • [102403] Intellectual Property Protection
  • [102404] International Trade Agreements
  • [102405] InterstateTrade Agreements
  • [102406] Trade Development
  • [102407] Trade Expositions
  • [102501] Air Transport
  • [102502] Freight Movement
  • [102503] Passenger Services
  • [102504] Rail Transport
  • [102505] Road Transport
  • [102506] Transport Infrastructure Development

Figure 5‑3: Services for Citizens Business Area

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Last Modified: 30 November, 2011