Australian Government ICT Awards Program

'Inspiring agencies to excel and achieve'

The Department of Finance administers a suite of Awards to recognise and promote excellence, innovation and professionalism in the use of Information and Communications Technology (ICT). The Australian Government introduced the ICT Awards Program in 2006 to recognise the most outstanding initiatives in eGovernment and to promote excellence in the use of ICT across all Australian Government agencies (Federal, State & Territory, and Local).

Since their establishment the Awards have been expanded to recognise outstanding professionalism by teams or individuals working in ICT in the Australian Government arena and to recognise outstanding practice in the use and impact of digital tools and social media.

2015 Australian Government ICT Awards - Winners announced

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Collage of photographs from the 2015 Australian Government Awards presentation
held at the CeBIT Gala Dinner & Awards night on 6 May 2015.

The pictures in the collage include images of the Federal Member for Hughes Craig Kelly MP who presented the Awards on behold of the Minister for Finance the Hon Matthias Cormann MP; the President of the National Press Club of Australia, Laurie Wilson who was the Master of Ceremonies for the presentation; and many of the 2015 Australian Government Award finalists.

The 2015 Excellence in eGovernment Award, the ICT Young Professional of the Year Award, ICT Professional of the Year Team Award and ICT Professional of the Year Awards were presented by Mr Craig Kelly MP, Member for Hughes, at the CeBIT ICT Gala Dinner & Awards dinner on 6 May. Mr Kelly presented the Awards on behalf of the Minister for Finance, Senator the Hon Mathias Cormann. Excellence in eGovernment Award.

The Australian Government ICT Awards program is a tribute to the work being undertaken in the ICT arena by government agencies across Australia. They showcase how Government is continually adapting to the digital age and harnessing new technology to better connect and serve the Australian community.

2015 Overall Excellence in eGovernment Award & Service Delivery Category Award Winner

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Excellence in eGovernment Award Winner, the Australian Taxation Office.

Details relating to the photographs shown above, the representative who accepted the certificate on behalf of the ATO and their Award winning project are provided below.

1. Photograph shows Steve Vesperman, Australian Taxation Office (ATO) with the Federal Member for Hughes, Craig Kelly MP accepting the Excellence in eGovernment Award.
2. Photograph shows representatives from the ATO, Jodie Stevenson, Gary Holland, Annette Bourchier & Steve Vesperman celebrating their agency’s success.

Australian Taxation Office for myTax
The Australian Taxation Office’s new myTax product has transformed the customer experience for taxpayers with straightforward tax affairs through the creation of an on-line personalised tax return experience for self-preparers. This makes participation in the tax system as easy as possible for these customers and minimises the cost and time involved in meeting this obligation. Customers are presented with a pre-populated tax return that requires minimum input to complete and lodge. The experience for this customer group has changed from one where they are required to navigate a full income tax return product, to one that is tailored to their individual circumstances.

Applications Development Category

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Applications Development Category Winner, the Department of Immigration and Border Protection (DIBP).

Details relating to the photographs shown above, the representative who accepted the certificate on behalf of DIBP and their Award winning project are provided below.

1. Photograph shows Mitch Cameron, DIBP with the Federal Member for Hughes, Craig Kelly MP accepting the Applications Development Catgeory Award.
2. Photograph shows representatives from DIBP and Craig Kelly MP, celebrating their agency’s success. Representatives are – from the left: John McGuinness, Tien Do, Brett Streatfeild, Phil Thurbon, Cathy Milfull, Stephen Allen, (Craig Kelly MP) Mitch Cameron, David Chadwick, Paul Hurley and Jason Phelan.

Department of Immigration and Border Protection for eMedical
eMedical is an initiative of the Department of Immigration and Border Protection (DIBP) and Citizenship and Immigration Canada (CIC) which to date has processed more than 1.3 million Australian immigration health cases, delivering substantial savings and efficiencies to government, enhanced integrity and improved client service. A ground breaking initiative, this system, designed and delivered by DIBP in conjunction with CIC, is now used to process Australian, Canadian and New Zealand immigration health examinations in over 140 countries, demonstrating what can be achieved in practical terms when international government agencies cooperate for common outcomes.

Geospatial Category

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Geospatial Category Winner, Wyndham City Council Victoria.

 

Details relating to the photographs shown above, the representative who accepted the certificate on behalf of Wyndham City Council and their Award winning project are provided below.

1. Photograph shows Adam Mowlam, Wyndham City Council, Victoria with the Federal Member for Hughes, Craig Kelly MP accepting the Geospatial Category Award.
2. Photograph shows representatives from Wyndham City Council, Victoria, Preethi Balan and Adam Mowlam celebrating their agency’s success.

Wyndham City Council, Victoria for their Crowd Sourced Transport Plan
Wyndham City continues to rapidly expand - making traffic congestion and lack of effective multi-modal transport options key resident concerns. The Wyndham Integrated Transport Strategy (WITS) is a multi-year project aimed at defining a clear and robust framework for the future planning and development of the local transport system. To undertake data analysis and evidenced-based policy development, a mobile app Travel Diary was developed and released publicly. The app captures travel metrics including mode, location, purposes for all participating community members. Additionally, an augmented reality app Travel View was developed to enable better ground-based data visualisation and informed decision making.

Government 2.0 Category

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Geospatial Category Winner, Wyndham City Council Victoria.

Details relating to the photographs shown above, the representative who accepted the certificate on behalf of Wyndham City Council and their Award winning project are provided below.

1. Photograph shows Robert Lawes, Health Services Information Agency, Queensland with the Federal Member for Hughes, Craig Kelly MP accepting the Government 2.0 Category Award.
2. Photograph shows representatives from the Health Services Information Agency, Robert Lawes and Stuart Neden celebrating their agency’s success.

Health Services Information Agency, Queensland for their The Viewer integrations
The Viewer provides the most comprehensive perspective of clinical information related to patient care in Queensland Health. It provides clinicians with immediate access to vital, real-time clinical information regardless of where a clinician or patient is located within Queensland. Clinicians are now able to see a state-wide view unrivalled in any other system. Essential information including diagnosis, laboratory results, radiology reports and medication profiles is provided in a single consolidated web-based view. As a result, access to patient information is easier giving clinicians more time with patients and less time searching and sourcing information.

ICT Professional of the Year Awards

ICT Young Professional of the Year Award

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ICT Young Professional of the Year, Benjamin Nicholls
from the Queensland Department of Education and Training

Benjamin Nicholls, Department of Education and Training, Queensland
Benjamin manages a team of engineers which holds the responsibility of service delivery to all client sites based within a geographically challenging area of operations in Queensland. Benjamin and his team are responsible for School and Corporate connectivity throughout Queensland and are often faced with challenges in delivery through both the physical and financial diversity of their business. An example of one of the challenges successfully faced by Benjamin followed the Bundaberg Flood emergency. Benjamin was responsible for providing an innovative solution, using Satellite technology to provide a stable school environment for children who had gone through a traumatic event.

ICT Professional of the Year Team Award

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ICT Professional of the Year Team Award winners - the Interactive Learning Solutions team,
Shared Services Canberra.

Interactive Learning Solutions, Shared Services Centre, Canberra
The Interactive Learning Solutions (iLS) team in the Shared Services Centre has implemented a Learning Management System (LMS), called LearnHub, for use by government agencies. Through consultation with learning and development practitioners across the APS it became evident that many organisations did not have an effective LMS and that many agencies were replicating effort to develop eLearning programs the content of which was standard across the APS. The introduction of LearnHub enables agencies and the Commonwealth Government to achieve significant savings in the learning technology space, while reducing duplication of training materials and improving consistency across the APS.

ICT Professional of the Year Award

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ICT Professional of the Year, Ann Yardley
from Sunshine Coast Council, Queensland

Ann Yardley, Sunshine Coast Council, Queensland
Ann Yardley is an accomplished professional who commenced her IT career 16 years ago.  Currently the Manager of ICTS Business Solutions and Strategy, Ann has also held other Management positions within the organisation which has underpinned her ability to understand the business and political climate of the organisation. Combined with her leadership style, strategic insight, and application of modern digital technology she has inspired an agile and innovative culture ensuring an effective interface between the ICTS and the business. Ann’s combination of business focus and implementation, of new approaches to solving problems, and the delivery of new functionality has transformed not only the information and communications component of council, but the business itself.

FINALISTS:

Excellence in eGovernment Award

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Excellence in eGovernment finalists accepting their certificates from
Craig Kelly MP Federal Member for Hughes.

Details about the photographs, who accepted the certificate on behalf of their agency, and some basic information about the nominated project are provided below:

1. Australian Bureau of Statistics Canberra for their Data by Region project. Photograph shows Michelle Tseng accepting the certificate from Craig Kelly MP, Federal Member for Hughes.
The Data by Region project is a key open data initiative which highlights the future of statistical dissemination and communication, allowing users to access the data they need in a format they want. The Project satisfies the varying requirements of users efficiently and effectively with the development of web services that source content from a data warehouse.

2. Australian Law Reform Commission Sydney for their Law Reform WiKi. Photograph shows Marie-Clair Muir accepting the certificate from Craig Kelly MP, Federal Member for Hughes.
The Law Reform’s online WIKI provided an opportunity for members of the community to suggest laws that should fall within the scope of our terms of reference. The Commission had never before used crowdsourcing for its consultation and found it was an ideal way to involve the wider community in their research and scoping.

3. Department of Communities, Child Safety and Disability Services Queensland for their Sortli Smartphone Application. Photograph shows Brian Atkin accepting the certificate from Craig Kelly MP, Federal Member for Hughes.
Sortli (Sort out your life) is a smartphone application designed and implemented by a cross sector partnership to support young people leaving statutory care in Queensland. It’s freely available and has relevance for many young people on their journey towards independence.

4. Department of Human Services Canberra for Online Claims. Photograph shows Devika Weereratne accepting the certificate from Craig Kelly MP, Federal Member for Hughes.
The Department of Human Services developed and implemented a new channel option for customers to claim social service payments online at a time and place convenient to them. The online claim design underwent a major transformation to improve and enhance the customer experience and reduce customer touch points and processing times.

5. Department of Immigration & Border Protection for ImmiCard. Photograph shows Paul Cross accepting the certificate from Craig Kelly MP, Federal Member for Hughes.
The first series of ImmiCards replaced an old paper-based system of documenting a person’s identity and entitlements. This initiative developed a set of procedures and processes, along with a new network of systems, to support identity confirmation and entitlement verification using robust and secure frameworks.

6. Geoscience Australia for GA Explorer. Photograph shows Mark Webster accepting the certificate from Craig Kelly MP, Federal Member for Hughes.
GA Explorer  is a comprehensive and powerful modern geospatial web‑based tool to aid information discovery, visualisation and modelling of planning scenarios using the best available national datasets for evidence-based decision support.

7. Sunshine Coast Council Queensland for their SCC Disaster Hub. Photograph shows Brian Beswick accepting the certificate from Craig Kelly MP, Federal Member for Hughes.
The SCC Disaster Hub is a contemporary and innovative tool providing comprehensive, centralised and real-time information for the public, media and external agencies to access before, during and after disaster events. It enables preparedness for events and is a critical intelligence gathering and decision making tool during disasters.

ICT Young Professional of the Year

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The ICT Young Professional of the Year finalists accepting their certificates from
Craig Kelly MP Federal Member for Hughes.

Details about the photographs and why the four finalists and were nominated by their agency are provided below:

1. Photo shows Byron Ainsworth, Department of Social Services accepting his certificate from Craig Kelly MP, Federal Member for Hughes.
Byron’s nomination recognised his outstanding leadership whilst performing managerial roles. By significantly strengthening the Department’s analytic and reporting systems, Byron directly contributed to the Department’s increased ability to provide evidence based policy advice to Government. He has outstanding service orientation.

2. Photo shows Spiros Lefteriotis, Bureau of Meteorology accepting his certificate from Craig Kelly MP, Federal Member for Hughes.
The nomination for Spiros was an acknowledgement of the creativity and innovation he has inspired within the Bureau of Meteorology. He is extremely skilled, hardworking, and tackles every project assigned to him with enthusiasm and competence. He goes above and beyond, and always provides great customer service.

3. Photo shows Jessie Richardson, Department of Foreign Affairs & Trade accepting her certificate from Craig Kelly MP, Federal Member for Hughes.
The nomination for Jessie is recognition of her work in single-handedly designing and building the Media Talking Points SharePoint site for her department. This initiative provides users with essential material to comment publicly on current issues. She is well known for her hard work, her ability to meet business requirements and to deliver innovative outcomes.

4. Photo shows Chris Triner, Department of Social Services accepting his certificate from Craig Kelly MP, Federal Member for Hughes.
Chris’ nomination is in recognition of his leadership in managing IT projects. Chris’s work in virtualisation and automation has built efficiencies within the agency that allow others to be proactive, rather than reactive. Chris is a driver of change within his team, takes a holistic approach to project delivery, and is considered to be a “go to resource” for many within his working environment.

ICT Professional of the Year Team Award

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The ICT Professional of the Year – Team Award finalists and their representative accepting their certificates from
Craig Kelly MP, Federal Member for Hughes.

Details about the photographs, who accepted on behalf of the team, and why the teams were nominated by their agency is provided below:

1. Photo shows Vaughan Croxford accepting the certificate for the Daylight Savings Initiative Team, Department of Human Services from Craig Kelly MP, Federal Member for Hughes.

2. Photo shows the members of the Daylight Savings Initiative Team from the Department of Human Services. Members are: from the left Members are: from the left Robert Powell, David Shadwell, Peter Cottrell and Vaughan Croxford.
The team was recognised for their delivery of the Medicare Master Program Daylight Savings Remediation Project which improved the program’s availability for healthcare providers and consumers during daylight savings switchovers by eliminating the (previously required) 8 hour outage.

3. Photo shows Nathan Venables accepting the certificate for the Information and Technology Services Unit, Retirements Benefits Fund Tasmania from Craig Kelly MP, Federal Member for Hughes.

4. Photo shows the members of the Information and Technology Services Unit, Retirements Benefits Fund Tasmania. Members are: back row from the left Damien Hill, Michael Bonsey, Peter Bugg, Kurt Singline (GCI), Chris Cobern, Julia Shea, Fiona Giltjes, Janelle Mathews& front row from the left Farnz Corderoy, Tarkan Kurt, Nathan Venables, and James Brown.
The team was recognised for their approach to their work and the high quality of their outputs which helped improve business efficiency and inform strategic decision-making within the Retirement Benefits Fund. Amongst their many achievements was the transformation of their intranet system into a comprehensive operational performance and document management system which brought about important business wide functionality.

ICT Professional of the Year

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The ICT Professional finalists accepting their certificates from
Craig Kelly MP Federal Member for Hughes

Details about the photographs and why the two finalists were nominated by their agency is provided below:

1. Photo shows Elena Pereira, City of Holdfast Bay South Australia, accepting her certificate from Craig Kelly MP, Federal Member for Hughes.
Elena was recognised for her expertise, commitment to continuous improvement and adaptive innovation in online communications which has resulted in an expediential increase in online activity and rapport with community.

2. Photo shows Jason Wright, Department of Human Services, accepting his certificate from Craig Kelly MP, Federal Member for Hughes.
Jason was recognised for his exemplary personal commitment and service orientation. His professional approach to the technical implementation of the capability of one of his department’s major initiatives myGov has been a significant element in the success of the myGov initiative.

Want to know more about the Awards available?

There are two streams in the Awards program, the Excellence in eGovernment Awards which recognise specific project initiatives, and a suite of Awards which recognise individual and/or team based practices. Nominations are accepted from all spheres of government across Australia, Federal, State & Territory and Local Government.

  1. Project based Awards

    Excellence in eGovernment Award
    Recognises the most outstanding initiatives in eGovernment across a number of ICT disciplines.

  2. Individual and/or team based Awards

    Government 2.0 Innovator
    This Award was incorporated into the ICT Professional of the Year Award in 2014.

    ICT Professional of the Year Awards
    Recognises outstanding achievement by a team and/or an individual in any ICT discipline.

    ICT Young Professional of the Year Award
    Recognises outstanding achievement in any ICT discipline by an individual who is 35 years of age or under.

    Women in ICT Awards
    The Women in ICT Awards took place in 2010 as a joint venture by the Department of Finance and Dell Australia to recognise excellence across a number of categories centred on the attraction, retention and progression of female ICT talent within the Australian Public Service. 

Would you like more information?

Please email eGovernment Awards Coordinator or phone 02 6215 3060. We look forward to hearing from you.

Last updated: 14 July 2015