2016 Australian Government ICT Awards

The 11th Australian Government ICT Awards recognise and promote excellence, innovation and professionalism in the use of Information and Communications Technology (ICT) across local, state and federal government agencies.

There are two streams in the Awards program, the Excellence in eGovernment Awards which recognise specific project initiatives, and the ICT Professional of the Year Awards which recognise individual and/or team based practices. Nominations are accepted from all spheres of government across Australia, Federal, State & Territory and Local Government.

The Australian Government introduced the Excellence in eGovernment Award in 2006 to recognise the most outstanding initiatives in eGovernment in the disciplines of applications development, geo-spatial, Government 2.0, Excellence in Project and Program Management and Excellence in Service Delivery.

Since its establishment, the ICT Awards Program has been expanded to include the ICT Professional of the Year to recognise outstanding service and professionalism by a young individual; team and an individual in any ICT discipline.

Key Dates

Nominations Open Monday, 4 January 2016
Nominations Close 11:00pm AEDST, Monday, 29 February 2016
Finalists Announced Friday, 15 April 2016
Awards Presentation Dinner (at CeBIT Australia) Tuesday, 3 May 2016

How to Nominate

To submit a nomination, go to https://ict.awardsplatform.com/

  • You will be required to register an account in your name to start the nomination on behalf of your agency;
  • You may edit your entry after submitting, up until the close of nominations;
  • Please do not use attachments to provide additional text in support of the nomination;
  • A confirmation receipt of your nomination will be sent to you automatically upon clicking the Submit Nomination button.

Award eligibility and categories

Excellence in eGovernment Award

Recognises the most outstanding initiatives in eGovernment across a number of ICT disciplines.

Eligibility:

  • Initiatives that received recognition (finalists or winners) in 2015 cannot be renominated this year;
  • Local, State and Federal government initiatives are eligible to be nominated for these awards;
  • Initiatives must have taken place in the past two years;
  • Nominations are to be submitted by the government agency responsible for the initiative;
  • Nominations must have the support of a Senior Executive i.e. CIO, GM, CEO, Assistant Secretary or other appropriate Senior Executive representative ; and
  • Agencies may nominate more than one initiative for these awards, but an initiative/activity may be nominated in one category only.

Categories:

  1. Applications Development
  2. Geospatial Initiatives and Solutions
  3. Government 2.0
  4. Excellence in Project and Program Management
  5. Excellence in Service Delivery

The winners from the above five categories will be automatically entered into the Overall Excellence in eGovernment Award.

Common criteria:

Each nomination will be asked to provide the following information.

Project Outline

100 word maximum

The project outline will be used to describe your project on the internet or in other public forums.  Please ensure that it is cleared by your agency for use in the public arena.

Executive Summary

500 word maximum

Please provide an executive overview of the initiative for the judging panel.  This summary should mention the reason for the initiative, the aim/purpose/objectives and its main features.

Transformation of services to citizens, government or business.

500 word maximum

Please describe how the initiative demonstrates that it has significantly improved services to the community and/or citizens, facilitated business or improved government capabilities.

The judges will be looking for how the initiative:

  • meets the objectives of the agency;
  • improves Excellence in Service Delivery;
  • demonstrates benefits to clients/end users; and
  • improves government processes resulting in greater productivity
Innovative use of ICT in the delivery of government services.

500 word maximum

Please describe how the initiative demonstrates innovation in the application of technology to create new or different services, or demonstrates the re use of solutions to become a leader in its field. 

The judges will be looking for how the initiative: 

  • uses information technology innovatively to improve services or solve problems;
  • demonstrates value-for-money;
  • demonstrates innovation or leading practice through re use of systems, open standards, shared systems, environmental achievements, interoperability, security, data protection, or scalability; and
  • reflects a commitment to sharing the technology.
Accessible and usable ICT solutions. 

500 word maximum

Please describe how the initiative demonstrates that it addresses accessibility and usability issues. 

The judges will be looking for how the initiative: 

  • has considered accessibility and usability issues during development; 
  • conforms to mandatory accessibility guidelines; 
  • has consulted with users in the design; and 
  • has undertaken usability testing.

Category-specific criteria:

Each nomination will be asked to provide information (500 word maximum) specific to the category.

1.    Excellence in Applications Development. 

The judges will be assessing the extent to which the nomination demonstrates excellence in applications development. 

Please describe how the initiative: 

  • addresses complexity; 
  • meets customer/business needs; 
  • enhances value; 
  • improves responsiveness for the user; and 
  • improves cost effectiveness, benefit and efficiency. 

This could include custom-built development using open or proprietary technologies, development within a specific software platform environment and/or configuration of software platform components.  Nominations might, for example, address how a project:

  • engaged and/or utilised partnerships with industry and academia to reduce costs and/or duplication;
  • creates an integrated platform and enterprise repositories for the storage and sharing of information across a number of facilities;
  • implements modern software architecture and frameworks; and
  • how the applications development has used proven standards, technologies and approaches.
2.    Excellence in Geospatial Initiatives and Solutions. 

The judges will be assessing the extent to which the nomination demonstrates excellence in geospatial initiatives and solutions. 

This will be based on the how well a nomination: 

  • addresses complexity;
  • innovative application;
  • development of technologies and/or techniques;
  • future value to the geospatial community; and
  • customer satisfaction.

Nominations might, for example, address how a project:

  • made use of location aware information to inform service design and delivery;
  • provided evidence that would assist the government (and other stakeholders) to make informed and effective policy decisions in specific areas of interest such as national resource management and environmental issues;
  • used spatially enabled information to inform, engage and benefit the community; and 
  • integrated datasets to business management systems to drive productivity and efficiency.
3.    Excellence in Government 2.0 

The judges will be assessing the extent to which the project demonstrates excellence in the use of digital tools to improve engagement with stakeholders. 

This will be based on how well the initiative demonstrates the principles and effectiveness of Government 2.0 including: 

  • better engagement with citizens;
  • open and transparent government operations; and/or
  • the release of public sector information.

Nominations might, for example, address how a project: 

  • informed Excellence in Service Delivery through better engagement and sharing of information with citizens; 
  • strengthened networks to create productive working partnerships; 
  • involved the wider community in policy development; and 
  • provided better targeted policies and services for stakeholders.
4.    Excellence in Project and Program Management

The judges will be assessing the extent to which the project/program demonstrates excellence in the management and efficiency of ICT enabled projects. 

This will be based on a clear illustration of project/program management skills in the areas of: 

  • definition; 
  • planning; 
  • scheduling; 
  • resourcing; 
  • scoping; 
  • business requirements; and 
  • customer satisfaction. 

Nominations might, for example, address how a project: 

  • targeted alternative investment opportunities; 
  • developed and implemented a framework to increase visibility of ICT investments and plans; 
  • encouraged the sharing of resources and services; and 
  • reduced costs and duplication to better deliver value and improve efficiency and effectiveness.
5.    Excellence in Service Delivery

The judges will be assessing the extent to which the nomination demonstrates excellence in the delivery of online services and be based on how well the project delivers streamlined high quality government services that are efficient, targeted and integrated making them simpler and easier to use. 

Nominations might, for example, address how a project demonstrates: 

  • it has delivered a more customer focussed service and improved customer satisfaction; 
  • deliver online services that simplify access to government and/or government services, by individuals, business or communities;
  • improved accessibility and usability of websites and online services; and 
  • how it allows clients to complete transactions, when and how best meets their needs.

ICT Professional of the Year Award

Recognises outstanding service and professionalism by a young individual; team and an individual in any ICT discipline.

"Outstanding achievement" includes service above and beyond the normal requirements of the position, a special achievement of success in the performance of duty in difficult or unusual circumstances, or sustained high level performance with a focus on outcomes and recognisable benefits to clients and their workplace.

Categories:

  1. Young (under 35)
  2. Team
  3. Individual

Eligibility:

  • Employees that were finalists or winners in previous years cannot be renominated this year;
  • Local, State and Federal government employees are eligible to be nominated for these awards;
  • Nominations are to be submitted by the government agency responsible for the employee/team;
  • Nominations must have the support of a Senior Executive i.e. CIO, GM, CEO, Assistant Secretary or other appropriate Senior Executive representative;
  • Agencies may nominate more than one employee/team for these awards, but may only be nominated in one category; and
  • Nominees for the ICT Professional of the Year Award in the young category must be under 35 years of age on 31 December 2015.

Criteria:

Overview

100 word maximum 

Please provide a brief statement that can be used to publicise why the nominee is worthy of recognition through this award.  As this overview is intended for use on the internet and in other public forums please ensure that it is appropriately cleared for use in the public arena. 

Outstanding Service and Professionalism 

500 word maximum

Please summarise: 

  • the role in which the nominee has excelled and why they are considered particularly worthy of recognition; 
  • how they have shown superior leadership, exceptional performance and/or service excellence; and 
  • key achievements that have resulted from their contribution.
Achievement

500 word maximum

The judges will be looking for specific details of the key achievements that have resulted from the nominee's/s' involvement. 

For example how has the nominee/s: 

  • demonstrated service excellence; 
  • shown innovation in program, project or policy development; 
  • excelled in leadership; 
  • achieved more efficient processes; 
  • improved productivity; or 
  • improved Excellence in Service Delivery.
Impact 

500 word maximum

The judges will be looking for the significance of the nominee's efforts in terms of the "big picture". 

For example: 

  • how the nominee/s' contribution impacted upon the organisation and its clients; and 
  • describe the broader outcomes of the nominee/s achievements.

Judging

The judging process will be undertaken in two stages:

  • Stage 1: A Reference Panel, comprised of government and industry experts appointed by Finance, will assess nominations in each category and recommend a short list of finalists to the National Judging Panel.
  • Stage 2: The Awards Judging Panel will assess the finalists in accordance with the respective category criteria and determine a winner.

The final decision to shortlist any nomination or to confer any award is based on there being nominations of an appropriate standard. The judging panel may decide not to confer an award if the nominations are not of a sufficiently high standard. All decisions and recommendations made by the panels are binding and final and no discussion or correspondence will be entered into.

Awards Presentation

Presentations to finalists and winners will take place in Sydney at the CeBIT Gala Dinner & Awards presentation night at Sydney Olympic Park, Homebush, NSW on Tuesday 3 May 2016.

  • Two representatives of each finalist will be invited to the dinner;
  • Travel and accommodation costs are the responsibility of the nominating agency.

Privacy

The information contained in the nomination will be held in confidence and is subject to the provisions of the Privacy Act 1988. The administrator of these Awards is the Department of Finance (Finance) and is bound by the Information Privacy Principles of the Privacy Act.

The information contained in the nomination is collected to enable Finance to assess the merits of a nomination and to contact all parties relevant to that nomination.

Details of the nominations are only accessible to the Award Coordinators at Finance and the judging panels.

Previous Award Winners and Finalists

For details on previous Australian Government eGovernment Award and ICT Professional of the Year Award winners and finalists please go here:

Previous Australian Government ICT Award Winners

Support

For any support issues or questions with nominating for the 2016 Awards, please email
e-governmentaward@finance.gov.au

Contact for information on this page: e-governmentaward@finance.gov.au

Last updated: 27 January 2016