ICT Investment Framework

The Australian Government Information Management Office (AGIMO) aims to improve the Australian Government's return on investment in ICT by enhancing strategic planning, agency capability, management and evaluation of ICT-enabled projects. AGIMO assists entities to better align their ICT investment with their business and policy objectives and whole-of-government strategies.

Whole-of-Government ICT Investment Principles

The ICT Investment principles are currently under redevelopment. The next version will be released soon.

A review of the ICT Investment principles are being undertaken aligning with the Government’s Policy for E-Government and the Digital Economy.Queries should be directed to Director, Investment Policy via ictinvestmentframe@finance.gov.au.

Planning an ICT Investment

AGIMO can provide advice to entities planning to invest in ICT. We assist entities to better understand organisational capability and ICT risks to the Government's policy and service delivery objectives; and plan for efficiencies and other benefits, for example, through joint system development and procurement. To request advice on your ICT initiatives, please e-mail ictadvice@finance.gov.au.

ICT Two Pass Review Process

The Government has implemented a Two Pass process for the development and review of business cases relating to, ICT-enabled projects. The ICT Two Pass Review process applies to ICT proposals with:

  • high risks in terms of technical complexity, workforce or schedule, and
  • a total cost of $30 million, including an ICT cost of $10 million or more.

Entities must use the ICT Business Case Guide, templates and costing spreadsheet for Two Pass business cases, For proposals that do not meet the Two Pass criteria, an entity can still use these documents for developing business cases. Please also see the ICT Two Pass Review FAQ for more information.

Organisational Capability in ICT Investment

ICT Reform Agency Capability Initiative

The Government introduced the Agency Capability Initiative to improve entities’ organisational capability to commission, manage and realise benefits from ICT-enabled investments. This initiative is part of the Government’s response to the recommendations of the Review of the Australian Government’s Use of ICT and aims to strengthen governance of the lifecycle of ICT investment including business domain activities such as benefits realisation. Entities are using the Portfolio, Programme and Project Management Maturity Model (P3M3®) as the common methodology for assessing their organisational capability. Further information is available from the Organisational Capability in ICT Investment page. P3M3® is a Registered Trade Mark of Axelos.

Benefits Realisation

AGIMO guidance on Benefits is currently under redevelopment. The next version will be released soon. Queries should be directed to Director, Investment Policy via ictinvestmentframe@finance.gov.au.

Performance Measurement

AGIMO has developed a Performance Indicator Catalogue with indicators suitable for measuring performance across the whole project lifecycle, from planning to implementation to realising benefits. The catalogue also assists different levels of management in an agency (from project team member to CEO) to identify appropriate indicators against which they can manage performance.

As part of AGIMO's business case review function, agencies' ICT business cases will be assessed to ensure there has been adequate identification of benefits and performance indicators, and planning for benefits realisation and evaluation has been conducted.

ICT Benchmarking

Federal Government entities subject to the Public Governance, Performance and Accountability Act 2013 participate in annual benchmarking of their ICT activities. Further information is available on the ICT Benchmarking page.


 Contact for information on this page: ictinvestmentframe@finance.gov.au

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Contact for information on this page: ictinvestmentframe@finance.gov.au