Skip to Content

You are in the Finance archive | Archive Home Page | Return to the Finance homepage | Contact Us

The Department of Finance Archive

The content on this page and other Finance archive pages is provided to assist research and may contain references to activities or policies that have no current application. See the full archive disclaimer.

Delivering Australian Government Services: Access and Distribution Strategy

Publication Summary

A high level strategy for the delivery of integrated, multi-channel services across the Australian Government.

Full Publication

Delivering Australian Government Services: Access and Distribution Strategy [PDF Document 664 KB]

Table of Contents

  1. Foreword
  2. Executive Summary
  3. Introduction
  4. Australian Government Service Delivery Framework
  5. Australian Government Service Delivery Principles
  6. Distribution and Access Models
  7. Australian Government Service Delivery Capability Model
  8. Australian Government Interoperability Framework
  9. Channel Management Strategy
  10. Appendix: Resources

Copyright Notice

© Commonwealth of Australia 2006
This work is copyright. You may download, display, print and reproduce this material in unaltered form only (retaining this notice) for your personal, non-commercial use or use within your organisation. Apart from any use as permitted under the Copyright Act 1968, all other rights are reserved. Requests and inquiries concerning reproduction and rights should be addressed to Commonwealth Copyright Administration, Attorney General’s Department, Robert Garran Offices, National Circuit, Barton ACT 2600 or posted at [External Site]