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Australian Government Information Management Office (AGIMO)

Ann Steward

Ann Steward
General Manager

The Australian Government Information Management Office (AGIMO) works across government to maintain Australia's position as a leader in the productive application of information and communications technologies to government administration, information and services.

AGIMO fosters the efficient and effective use of information and communications technology (ICT) by Australian government departments and agencies. It provides advice, tools, information and services to help Australian government departments and agencies use ICT to improve administration and service delivery – often referred to as e-government. AGIMO also works with governments and other bodies at the local, state, national and international levels to develop and maintain Australia's position as a world leader in e-government.

AGIMO is led by a General Manager, also titled the Australian Government Chief Information Officer, Ms Ann Steward.

General Manager: Ann Steward
Phone: (02) 6215 1600

The General Manager is supported by two Division Managers, Mr Graham Fry and Mr Patrick Callioni who manage the following branches.

Division Manager: Mr Graham Fry
Phone: (02) 6215 2774

Division Manager: Mr Patrick Callioni
Phone: (02) 6215 1501

Strategic Directions Branch

Branch Manager: Brian Stewart
Phone: (02) 6215 1644

The Strategic Directions Branch provides high-level strategic advice on the technology-enabled transformation of government services and administration for the Australian Government. It provides secretariat support to the Secretaries' Committee on ICT (SCICT); the Chief Information Officers' Committee (CIOC), the Chief Information Officers' Forum (CIOF) and the Cross Jurisdictional Chief Information Officers' Committee (CJCIOC) and the Business Process Transformation Committee (BPTC).

The Branch communicates e-government strategies to external stakeholders and disseminates information and knowledge sharing to APS staff to assist ICT practitioners.

The Strategic Directions Branch develops strategies and guidance in relation to:

Investments and Enabling Projects Branch

Acting Branch Manager: David Maybanks
Phone: (02) 6215 1571

The Investments and Enabling Projects Branch manages a number of authentication frameworks including the Australian Government Authentication Framework (AGAF), the Identity Management for Australian Government Employees (IMAGE) framework, the Australian Government Smartcard framework and the government's Gatekeeper Public Key Infrastructure (PKI) framework.

The Investments and Enabling Projects Branch also provides the strategy development for the ICT Investment framework; and provides guidance and advice to Budget Group on ICT project's technical viability, etc.

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Capability Building Projects Branch

Branch Manager: Trevor Smallwood
Phone: (02) 6215 1679

The Capability Building Projects Branch works with agencies and other jurisdictions to leverage their individual ICT investments to deliver whole-of-government value, and build capabilities across the government sector.

The Branch manages projects that promote and support interoperability and sharing of ICT services across the Australian Government and the broader public sector, including the development and implementation of the Australian Government Interoperability frameworks and international and national ICT-related standards. It also supports projects that identify and exploit opportunities for collaboration, integration, sharing and re-use of ICT technology and resources, including hardware, infrastructure, software and documentation. It is developing the Australian Government's Service Oriented Architecture.

The Branch works in partnership with agencies to achieve the benefits of collaborative service delivery, including greater integration of high value services across agencies. Through the National Service Improvement Project it also supports greater integration of services between Commonwealth, state and territory, and local governments.

The Branch also seeks to deliver better value-for-money from Australian Government ICT sourcing and procurement, through developing better practice guidance for agencies, streamlining procurement arrangements (including management of the GITC contracting framework) and managing whole-of-government relationships with key ICT vendors.

Service Delivery Operations Branch

Branch Manager: Kayelle Wiltshire
Phone: (02) 6215 1569

Service Delivery Operations Branch is responsible for the policy and promotion of whole-of-government service delivery and secure communication issues. These include:

Online Service Point Branch

Branch Manager: Peter Alexander
Phone: (02) 6215 1592

The Online Service Point Branch is responsible for delivering the Australian Government Online Service Point (AGOSP) initiative.

AGOSP will enhance the australia.gov.au website to provide simple, convenient access to government information and services for individuals.

The enhanced australia.gov.au [External Site] will provide users of Australian Government services with an optional personalised account so that they can choose to ‘log on' and interact with government from a central point.

AGOSP will be delivered through a budget of $42.4 million over fours years (from July 2007) first major release scheduled for December 2008 and a second major release in December 2010.

Moving to more streamlined and citizen-focussed online service delivery will be an iterative process. The AGOSP program will contribute significantly to Australian e-government development and provide a platform for whole-of-government approaches.

Contact for information on this page: Finance Web Manager at: feedback@finance.gov.au

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Last Modified: 4 August, 2008